Deep learning, an advanced artificial intelligence technique, has become increasingly popular in the past few years, thanks to abundant data and increased computing power. It’s the main technology behind many of the …

Research firm Gartner released the results of its digital customer service trends survey this morning. The survey canvassed more than 500 customer service leaders to identify areas that could be improved …

The promise of 5G is that it will finally usher in the era of gigabit speeds for everyone. While most of the consumer market thinks about being able to download …

Can we address the elephant in the room? Account-based marketing (ABM) is not just about marketing. It’s about accounts — and how to win, serve, and retain them better than your …

The US tech sector isn’t doing enough to build pathways into tech for women—particularly women of color. What is behind this gender gap, and what can tech companies do about …

With an increasing number of enterprises and organizations adopting eLearning, or extending their existing online training programs, eLearning has now become an essential tool for business development. Merely deploying an …

The corporate training market, which is over $130 billion in size, is about to be disrupted. Companies are starting to move away from their Learning Management Systems (LMS), buy all …

2018 WILL SEE EMPLOYERS AND BUSINESS LEADERS ADAPTING AND EVOLVING TO MEET NEW DEMANDS FROM THE MARKET AND THEIR CUSTOMERS. THEY WILL ALSO NEED TO ENSURE THAT THEIR DIGITAL INNOVATION …

Use five criteria to assess if DMPs are the right choice for your marketing enterprise. More than 50% of enterprises currently use a data management platform (DMP), either directly or …

Customer data platforms – they’re so hot right now. With increased attention and researchfrom Gartner in recent months, marketers want to know whether CDPs are the answer to a classic marketing question: “I want …